FAQ

The service focuses on Chanel and Louis Vuitton. Select designer bags may be reviewed case by case.

Commission may start at 20%. Final commission, fees, and expected payout are confirmed in writing before a bag is listed.

The proposed payout timing is within 3 business days after the sale is finalized and the required buyer review or dispute window has closed. Final timing is confirmed in the consignment agreement.

The proposed process supports customer-held or company-held storage. Intake, handling, return, and any loss or damage terms must be confirmed before company-held storage begins.

Every accepted bag is intended to receive an internal condition and brand-detail review. Independent third-party authentication may be arranged for selected items; it is not represented as automatic for every bag.

The item, available documentation, review findings, selling requirements, and agreed process may determine whether independent authentication is used. Final criteria require owner approval.

Fee responsibility must be confirmed before listing. The preview site does not assign the fee automatically to either party.

Available documentation depends on the selected service and process. What will be provided must be confirmed before listing.

The intended process is professional listing photography after acceptance and intake. The final workflow depends on the selected storage option.

Not yet. Until a secure upload provider is configured, the initial form does not collect files. A secure photo link may be sent during follow-up.

The proposed policy is that sales are generally final and buyer-remorse returns are not accepted. Authenticity concerns or material listing discrepancies would be handled under the finalized Buyer Protection and Return policies.

The proposed consignment period is 90 days. Extension, price adjustment, return, timing, and costs must be confirmed in the final consignment agreement.